Why should ice always be packed down in the ice bin?

Packing down ice in the ice bin is essential primarily to maintain the efficiency of the cold plate. When ice is packed tightly, it reduces the amount of air trapped between the ice cubes, which can insulate and hinder effective cooling. This dense packing allows for better thermal contact between the ice and the beverages or the cold plate, ensuring that everything stays cold longer and operates efficiently. A well-packed ice bin also minimizes melting and maintains a stable temperature, which is crucial in many food and beverage service scenarios.