What is the service goal for drink-only orders?

The service goal for drink-only orders is set at 2 minutes or less to ensure a quick and efficient experience for customers who may not be ordering food and are primarily looking for a prompt refreshment. This expectation is crucial in maintaining a high level of customer satisfaction, especially in busy environments like cafes or fast-service venues. By focusing on this goal, staff can prioritize speed without compromising the quality of service, thereby aligning with industry standards for quick-service establishments. Meeting this target helps to foster a positive customer experience and encourages repeat business, particularly in situations where customers are in a hurry.