What is the stated goal for customer service at Sonic?

The stated goal for customer service at Sonic emphasizes providing high-quality food alongside fast and friendly service. This approach underscores the importance of customer satisfaction and experience. By focusing on both the quality of food and the speed and friendliness of service, Sonic aims to create a positive dining experience that encourages customer loyalty and positive word-of-mouth. This dual emphasis on quality and service is crucial for attracting and retaining customers in a competitive fast-food market, as satisfied customers are more likely to return and recommend Sonic to others.

The other options do not encompass the holistic approach that Sonic takes towards customer service. Minimizing costs for better pricing, increasing menu variety, or solely promoting drive-thru services might not necessarily align with the comprehensive goal of enhancing overall customer experience.